Support

Naglotech IT Support

Naglotech have a team of support engineers dedicated to you 24/7

Our IT Support Engineers provide all aspects of Business IT Support in Colchester and the general Tendring area, but are happy to provide IT Support all over Essex county. With a focus on VOIP Systems, Microsoft Exchange, Office 365, onsite or remote support we pride ourselves on going the extra mile with our IT Support for our customers. Offering a vast expertise and knowledge we have the in-house means to provide a fast, friendly and professional complete outsourcing of your IT Support and department.

Email Support

This is not a contact email, this for support only if you have a contract with us. Please see the contact section for general info.

Onsite Support

View our support packages below.

View Support Packages

Phone Support

At Naglotech an engineer will always be on hand for you to speak to should you require it.
Office Number: 01255 745 745
Emergency Number: 0844 357 3847

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We use Twitter as a casual way to keep our clients and friends updated on what we've been up to in the office. Feel free to Tweet to us whenever you want, we'll try to respond as soon as possible!

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Offsite Support Package
 
  • Per User Per Month
  • Unlimited IT Support via our Helpdesk
  • 15 Minute Response Time & 4 Hour Target for Resolution
  • PC & Mac Support
  • Pay as you go onsite support
  • Electronic ticketing system and end of month reports
  • Site survey and asset management
  • Infratructure (Network) Management
  • Licensing management
  • Warranty Management
  • Preperential rates on business broadband

  • x
  • x
  • £20MONTHLY
  • Enquire

Onsite Support Package
 
  • Per User Per Month
  • Unlimited IT Support via our Helpdesk
  • 15 Minute Response Time & 4 Hour Target for Resolution
  • PC & Mac Support
  • Free Next Business day onsite support*
  • Electronic ticketing system and end of month reports
  • Site survey and asset management
  • Infratructure (Network) Management
  • Licensing management
  • Warranty Management
  • Two free PC rebuilds per year
  • Preperential rates on business broadband

  • x
  • £40MONTHLY
  • Enquire

Onsite Support Package with visits
 
  • Per User Per Month
  • Unlimited IT Support via our Helpdesk
  • 15 Minute Response Time & 4 Hour Target for Resolution
  • PC & Mac Support
  • Free Same/Next Business day onsite support**
  • Electronic ticketing system and end of month reports
  • Site survey and asset management
  • Infratructure (Network) Management
  • Licensing management
  • Warranty Management
  • Five free PC rebuilds per year
  • Preperential rates on business broadband
  • Dedicated Onsite Engineer
     
  • £60MONTHLY
  • Enquire