Grace Morris

~ Thursday, September 11, 2025

Dispelling the Myths: Why Outsourcing IT Support Beats Going It Alone

For many small and medium-sized businesses in the UK, technology is the backbone of day-to-day operations. Yet when it comes to managing IT, there’s often a debate: should you hire an internal team or work with a dedicated IT support partner like Naglotech? 

While some business leaders assume in-house IT is the “safer” or “cheaper” option, this isn’t always true. Let’s clear up some common myths - and show how Naglotech helps businesses run smarter, safer, and more cost-effectively.

Myth 1: Outsourcing IT is More Expensive

Reality: Naglotech can actually save you money. 

Hiring a full-time IT manager or team comes with salaries, benefits, training costs, and the expense of keeping their skills up to date. With Naglotech, you gain access to a whole team of skilled experts for a predictable monthly fee. That means your budget goes further while covering everything from everyday troubleshooting to proactive cybersecurity. 

Myth 2: You Lose Control of Your Systems

Reality: You stay in control - with expert support by your side. 

We don’t take over your business - we support it. You’ll still make the key decisions, but with our guidance and reporting, you’ll often gain more visibility of your IT environment than an internal team could provide. 

Myth 3: In-House IT is More Secure

Reality: Naglotech’s security-first approach keeps you better protected. 

Cybersecurity is one of the biggest threats facing UK businesses today. At Naglotech, we invest in enterprise-grade tools, 24/7 monitoring and expert training that would be costly for a single company to maintain alone. We keep your systems compliant with Cyber Essentials, giving your business the protection and resilience it needs. 

Myth 4: Only Large Companies Benefit from Outsourcing

Reality: Naglotech makes IT support accessible to businesses of all sizes. 

IT support is essential for businesses of all sizes. 

Small businesses are often more vulnerable when IT problems strike, as downtime directly affects revenue and customer service. Naglotech gives SMEs access to the same level of expertise and proactive support as large enterprises - but without the overheads of an in-house department. 

Myth 5: You’ll Get a “One-Size-Fits-All” Service


Reality: Naglotech tailors IT support to your exact needs. 

Our support packages are flexible and scalable, so whether you need a fully managed IT service, help with cloud migrations or just extra support for your internal team, we’ll create a plan that fits your business today - and grows with you tomorrow. 


Final Thought

Outsourcing IT support isn’t about giving up control - it’s about gaining peace of mind, cutting unnecessary costs and ensuring your business has the expertise it needs to thrive in today’s digital landscape. 

At Naglotech, we understand that every business has unique needs, which is why our IT support is flexible, proactive, and aligned with your goals. Whether you’re looking to strengthen cybersecurity, modernise your systems, or simply free up time to focus on growth, we’re here to help.

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